PM - Resolving disputes with tenants – Agree to disagree

Whether concerning rent reviews, outgoing condition reports or maintenance requests, there are often disagreements between landlords and tenants.

Before you consider rushing off to the tribunal, work with your property manager to negotiate a happy outcome with your tenants. While you may consider your case for remuneration solid, tribunals are notoriously fickle: they make decisions on a case-by-case basis, with no guarantees for either party.

Additionally, the costs of taking a claim to tribunal are substantial – often more than the cost of resolving the issue yourself, or the proportion of the bond you look to retain.

Your property manager is best placed to help you come to an agreement with your tenants – saving you both stress and additional costs.